Mozilla Thunderbird

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Mozilla Thunderbird is an open source mail client and RSS reader made by the organization who produces the Mozilla Firefox web browser.

Contents

Quick Details

example.net is your domain name.

  • Email Address: user@example.net
  • IMAP Server (Incoming): mail.example.net (port 143 has optional TLS encryption, or use port 993 with SSL encryption)
  • SMTP Server (Outgoing): mail.example.net (port 587 has optional TLS encryption, or use port 465 for SSL encryption)
  • User: user@example.net

(Note, if you prefer POP3 access, use port 110 for normal/TLS access, or port 995 for SSL access.)

Setting Up Thunderbird

NOTE: In all steps below, replace example.net with your domain name.

  • Open Thunderbird.
  • From the File menu, select New, then Account...:

Creating a new account


  • In the New Account Setup screen, select Email account as the type of account, and click the Next button:

New Account Setup screen


  • In the Identity screen, enter your Name and Email address in the spaces provided, and click the Next button:

Identity screen


  • In the Server Information screen, you can select from either a POP or an IMAP account. (see: POP3 vs IMAP for help with this decision). Choose your account type, and then enter your Incoming Server and Outgoing Server (mail.example.net) in the areas provided, then click the Next button:

Server Information screen


  • In the User Names screen, enter your full email address (e.g. you@yourdomain.com .. the whole thing!), and click the Next button:

User Names screen


  • In the Account Name screen, unless you want a fancier name, just click the Next button:

Account Names screen


  • Finally, click Finish to exit the Account Wizard.

Summary screen


At this point, try sending a test message. If you receive an error, "Sending of message failed," your ISP may be blocking the default port 25. Try the following:

  • From the. Tools menu (or the Edit menu in some versions of Thunderbird), select Account Settings...:

Selecting Account Settings


  • In the Account Settings window, select Outgoing Server (SMTP) and change your Port to 587, then click the OK button:

Account Settings screen

  • Click on Server Settings and on Advanced. Change Maximum Number of server connections to cache to 4 (according to IMAP: advanced account configuration on the Mozillazine Knowledge Base)/

Advanced Account Settings screen

Trouble Shooting

What security settings should I use?

  • You can use SSL connections for inbound and outbound email to protect your logon information and email contents.
    • This encrypts data between the Thunderbird client and the mail server.
    • Problem - The cert will be signed by Dreamhost and not your domain.
      • You will simply have to acknowledge that you accept this certificate as valid when you launch Thunderbird.
      • Check out the Remember Mismatched Domains extension which adds a box to the warning dialog box to ignore that warning only.
    • Another way to get rid of the Domain Name Mismatch error:
      • Go to https://panel.dreamhost.com/ and log in.
      • In the upper right, click the link that says “Account Status”, then make note of your “email server”.
      • Edit your IMAP, POP and SMTP servers in the Thunderbird settings to: a1.balanced.email-server.mail.dreamhost.com where email-server is substituted by the name of your email server. For example: a1.balanced.spunky.mail.dreamhost.com

Example Warning with RMD Extention

Why am I getting a wrong password for username error when I try to get my mail?

The incoming port should be set to 143 not 587

Why am I still getting a wrong password for username error when I try to get my mail?

Your user name may not be the user part of user@example.net, It may be something similar to: m12345678
to find out go to https://panel.dreamhost.com > mail > Manage addresses > show example.net > and you should be able to see your user@example.net email address in a table. Notice the column with a title of \
Email :Address
"Mailbox Name" Login
Disk / Max (%)
Then look at the row with the address and look for the "Login" it should look something simular to m12345678

Why doesn't webmail work?

When loging into webmail you must append a "!" to your login Eg: m12345678! , however, you must not when using thunderbird.

External Links

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