DreamCompute Known Issues

This is a list of known issues that may be experienced during the beta period. If you have further questions on any of these issues, please contact support.

Default Login User
The default login user is: dhc-user

Floating IP Display
When associating a floating IP to an instance, it is not immediately displayed either in the dashboard or via the API.

Interrupted Network Connectivity
Adding a new network briefly interrupts network connectivity for running instances.

Volume Device Name
The device name specified in the API (nova volume-attach) and the dashboard (Manage Compute -> Volumes, edit attachments) will not be used. The device name will default to the next alphabetical letter available, generally starting with /dev/vdb. If you are unsure what device your volume has taken, you can run "dmesg" and look for an entry like:

[ 3209.830623] vdb: unknown partition table

Internal traffic via private network only
Our firewall rules only allow traffic inbound from the internet, which means that instances can't communicate with each other via floating IPs.

Instance Resizing
Instance resizing, for example from "Subsonic" to "Hyperspeed", does not function at this time. Attempting this may cause the instance to stop responding and continue to apply to your quota after being deleted. If you attempt this you may need to contact support to have your quota reset.

Deleting Networks
When deleting a network from the dashboard, you may see an error message.

Error: You do not have permission to delete network.

This is an incorrect error message. The actual error is that there are one or more ports still in use on the network.

To successfully delete a network, first delete the ports from the router details page, accessed by clicking the name of your router on the Routers page.

Image Name
The image name is not displayed for an instance booted from a volume.

Network Topology
The network topology screen only shows the router connected to the public network even though it is also connected to the private network.