Forwarding email to Gmail

We have recently had to change our policy regarding forwarding of addresses to Gmail, and can no longer allow the forwarding of "catch-all" addresses to Gmail accounts. The forwarding of individual e-mail addresses to Gmail accounts, however, is still allowed.

Due to the way Gmail is handling spam forwarded to them from our servers we can no longer allow catch-all addresses to forward to Gmail accounts. Since catch-all address are such huge magnets for attracting spam we end up forwarding way too much spam to them. Apparently they don't like receiving spam either, imagine that!

Unless they change their anti-spam policies we can not change ours. We apologize for any inconvenience this may cause.

However, as a work-around you can retrieve the messages from the catch-all account directly from our servers. In Gmail you can add another account which will accomplish this simply and easily.

Once you've logged into your Gmail account follow these instructions...

1. Click on the "Settings" link (at the top right).

2. Click on the "Accounts" tab.

3. Click on the "Add another mail account" link.

4. Follow the prompts to add the login information for your catch-all address.

Your username will include the "@domain" part&mdash;for example:.

NOTE: Please do not check the "Leave a copy of retrieved message on the server." option! If you do Gmail will leave copies of those messages on our server which could fill/overload that account. If that happens it could stop receiving e-mail.

Once completed Gmail will import those messages into your Gmail account. It basically works the same way as if you had forwarded the messages to your Gmail account, but it works in reverse (Gmail pulls the messages from Dreamhost via the POP protocol rather than Dreamhost pushing them to Gmail).

I hope that works for you.

If you require further assistance please contact support via our control panel at (SUPPORT > CONTACT SUPPORT).