Talk:Accessing Stats

So you click on http://www.example.com/stats/ and a window pops up asking for a username and password. What username? What password? Arrrrgh!

Statspanel.png

If you’re not sure what the correct username is, or you haven't created a stats user yet, go to Site Statistics in the Panel. This will allow you to add stats users or change their passwords.

Once you've hit "Ok", you should be able to see your stats within a few minutes by entering the username and password you configured there.

That was easy, right?

NO, it was not easy, as it seems to be missing steps and explanations—am still unable to access my domain's stats. (I've copied the confusing instructions from the page, for easier reference).

Based on the instructions above, these are the steps I took: 1. I logged into my Dreamhost Panel. 2. In the Dreamhost panel, I located, in the left column, the boxed Main Menu. 3. In the Main Menu, I clicked on the arrow beside Domains, which opened a menu of sub-panels. 4. From that sub-panel menu, I clicked the Site Statistics panel link. 5. In the Site Statistics panel, I looked in the Domain column, and clicked the http://mydomainname.com/ link, which opened a log-in window for mydomainname.com/stats/. 6. I entered the sole Username listed in both my Manage Domains and Manage Users panels, and, 7. I entered my Dreamhost Panel password.

I was denied entry to the stats page.

I've no idea why. I don't even have enough information to go forward.

And, when I went back to check my Site Statistics panel, discovered that next to the http domain link, under the Stats users column, it shows, "None-add one?"

Does that mean that, for some reason, my User account is not acknowledged, or did not get picked up by Dreamhost from my User info? Does it mean that, every panel requires it's own User and password? Does it mean that I should re-create the same User and password as is already in existence within the Manage Domains and Manage Users panels? Or perhaps even use my existing User name, but with a unique password for the Site Statistics panel? I've no clue. I haven't been provided enough information.

Then, through Google searches and a bunch of equally confusing online reading (which often had contradictory information), I understand that, because I did not load WordPress into a subdirectory, I won't be able to view the stats, unless I muck about with htacess (something I've also no idea about nor understanding of). So, maybe that's why there's no User name listed in the Site Statistics panel—because I wouldn't be able to view the stats anyway, due to my WordPress directory placement?

It's very discouraging not to have a functional manual. Time is passing, and I feel like the money I spent simply getting a host is not buying much.

--Dreamwriter (talk) 18:34, 11 June 2014 (PDT)