Uploading your site

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Overview

This wiki is a quick overview of how to connect to your FTP account. For more detailed instructions please visit our FTP wiki here:


Clients to use to upload your site

When your site is built and ready to go, you can upload your files to DreamHost to place them on your account.

This can be done by using an FTP client to upload your files:

  • FTP ClientFileZilla , Cyberduck, CuteFTP, FireFTP, and so on, depending on your OS. Using a fully functioning FTP client such as these is the recommended way to connect to your web server.
  • Web FTP — Visit http://webftp.dreamhost.com to connect to your site via WebFTP. This is the FTP client option available within your DreamHost panel.


Note2 icon.png Note: There are many other FTP client software packages. Please visit the FTP wiki for more information.


FTP Client

We recommend you use an FTP client to upload your files to DreamHost. You can download and use any FTP client of your choice (see the FTP wiki for more information).

The following is an example of Filezilla:

FTP upload.fw.png

Use the following FTP account login values when prompted:

Host/Server Name
You can use either of the following:
  • SITE URL (without http://www): For example if your site is http://www.mydomain.com just use mydomain.com to login to your FTP client.
On this page you’ll see a section named ‘Domains Hosted’. Under that you’ll see your domains. To the right of each is what web server it’s setup on. So, if you're on the 'flower' server your server address would be flower.dreamhost.com
Username / Login
This is the username to log into your FTP account only. Please note that your Panel WebID is NOT the FTP username. You can find this information in the email DreamHost sent to you when you either signed up or created the FTP user account. You can also find all of your users under (Panel > ‘Users’ > ‘Manage Users’).
To view which user is assigned to which domain, go to (Panel > ‘Domains’ > ‘Manage Domains’).
To the right of each domain (under the web hosting column) will be the user assigned to that specific domain.
Password
This is the password to log into your FTP account only. Please note this is NOT the same password you use for your Panel.
You can reset it under (Panel > ‘Users’ > ‘Manage Users’).
Allow up to 15 minutes for it to update in our system before it’s active.


Port
Check this page to see if your user is an FTP/SFTP/SHELL user (Panel > ‘Users > ‘Manage Users’).
If your user is an FTP user you would use port 21. If it’s an SFTP or SHELL user you’d use port 22.
NOTE: If you’re using WebFTP in the panel, it currently only accepts port 21.


Important icon.png Important: If you uploaded your site and everything looks like it transferred normally, but you only see a "Parent directory", then chances are you uploaded your files to the wrong folder, or you uploaded your files to the wrong FTP user account. Please check and retry.


Web FTP

Dreamhost also offers an FTP client in the panel. Go to (Panel > ‘Domains’ > ‘Manage Domains’).

Under your domain you’ll see a link titled ‘WebFTP’. Click this to open our WebFTP client. The login prompt will look like this:

Pydio upload.fw.png
  • As of January 2015, you’ll need to use PORT 21 even if you’re connecting with an SFTP or SHELL user.
  • Uploads are also only limited to 7MB. If possible, use a fully functioning FTP client mentioned above.
  • Please see the FTP wiki for more information.