Talk:SMTP quota

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Distinct Lack of Options

I run a Fantasy Football game on a dreamhost site. It now has more than 100 players. It could potentially have thousands of players (that would be nice). 24 hours before kick off I send a personalized email to each player telling them stuff like injury information for their team.

An "announce list" doesn't work for this use case.

And the mail is legitimate.

I totally understand the need to combat spammers but I don't see anything in the article giving me options. Is it a case that Dreamhost would rather lose my business than offer me a way to achieve my goal? I have opened a site5 account today ...

You have got to be kidding me...

Nope, no joke. If you are sending to more than 100 recipients per hour, you are probably sending mass mail, which carries very specific requirements on DreamHost. Please see our spam policy. -- Sabrejack 12:32, 21 Jun 2006 (PDT)

I think you need to average this across a larger period of time, or come up with some other way to manage this. 100 recipients isn't that large a number. Spammers dont sign up for dreamhost accounts. IMHO, you need more flexibility in this policy. If you force me to go to another service to send legitimate mail, I'll probably start considering what else I should move off of dreamhost.

I like seeing this as a good preventive measure against spammers (especially those who don't understand that they might be spamming) But I would like a clarification - If I set up a forwarder does each email that is forwarded count against my quota? The reason I ask is once I had a spammer use my return address as the "sender" and I got a lot of bounces, etc over the next couple of days. In that situation I could effectively be hit with a denail of service with such a quota.

The reason I ask is once I had a spammer use my return address as the "sender" and I got a lot of bounces, etc over the next couple of days. In that situation I could effectively be hit with a denail of service with such a quota.

In response to "spammers don't sign up for dreamhost accounts", the quota is one of those reasons they don't. Without it, they do. Additionally, a lot of spam is caused by exploited mail form scripts that people write themselves or implement blindly following another person's example.. the quota is also in place to limit the damage these exploitable scripts can do. -- Sabrejack 14:44, 15 June 2007 (PDT)

I must agree with the previous commenter - spammers are not working this way. Further, there's nothing in your bulk email policy which forbids the legitimate sending of bulk mail to opted-in subscribers as long as all is done in accordance with your requirements. An arbitrary limit of 100 messages per hour does not enhance or enforce this policy in any way. It just means that the 900 people who are awaiting their passwords for some awards voting I'm managing must wait while I log in every hour or so for nine hours to send them in batches. And I'll tell you this: if my efforts result in my sending ability being disabled, I'll be moving my business to another host immediately. This is absurd.

Is this what would cause a "SENDER_QUOTA_REJECTION" response from postfix?

Email Quota is a bad decision guys

A strange NEW email quota policy has stopped my business since yesterday 25th April 2007? How long has it been in use? It does not make sense and will cause many to leave an otherwise good host. 100 mails per hour is hardly professional, and who amongst us users wants to wast any more time on posting notices like this out of frustration with the tech support..... no reasonable response... and still waiting....


Anyone else frustrated with the Dreamteam???


"Strange" huh? You should have already been aware of this quota when you signed up. It's been in affect since at LEAST early 2006 (according to Sabrejack's post). And it's not 100 mails per hour, it's just 100 recipients per hour. If you require more, then you should have already considered using another company for email services.
Like-wise, I don't see how it's "hardly professional" considering they're attempting to STOP domains who may be potential spammers, thus throwing DreamHost into a spam blacklist. Which would essentially make it impossible to send emails from your domain to anyone who uses such a blacklist to prevent spam. It's only a logical, preventative move. As to a "reasonable response" I really don't see how support can give you a response to your inquiry, considering you aren't having any issues that haven't already been addressed on the site or in this wiki. -- Mousee 07:03, 26 April 2007 (PDT)
Christopher, as much as no one likes a "queue", we all find ourselves having to participate in one on occasion, particularly when availing ourselves of "shared" resources. In addition to the valid spam control/blacklist prevention issues Mousee mentioned above, many users share the SMTP servers. If you are looking for an easy work-around to the quota issue, and one that *also* helps prevent a single user from monopolizing an SMTP server's resources, you can set up a queuing system with PHP. Here's the code you will need: -- Rlparker 00:53, 27 April 2007 (PDT)

You MUST provide a workaround for this

This is should be MUCH more upfront about this policy. I left my previous host (AT&T) mainly because they restricted e-mail to 100 address (I have a newsletter I send to about 250 people I know.) Now I'm in an even worse system...I not only have to break the e-mails into parts, but send them one at a time over several hours. If I had known this I NEVER would have become a customer. I am going to depart as quickly as possible. JR -- signed for Jsmog 22:50, 13 June 2007 (PDT)

Did you even read the page you just posted to? There *are* several "workaround" available already (the Announce list software available in the Control Panel is just one. This would be *perfect* for you newsletter, and the queuing would be handled for you. It is very easy, actually, to handle a newsletter of that size on Dreamhost (and much larger!); you just can't use the shared email servers at that level without consideration for others that share the server. -- Rlparker 02:20, 13 June 2007 (PDT)

What about Forwarding-Only Addresses?

How do Forwarding-Only Addresses work with the quota? Can I create a pseudo-announce list that contains 101 recipients as a Forwarding-Only Address without fear of breaking the quota? My users find discussion and announcement lists very hard to work with but they have enough understanding of email to ]] get them by. Will this work? The policy page is vague. -- User:Enricopulatzo 12:52, 15 June 2007) (signed for user by Rlparker)

How is mail to be forwarded from DH to a forwarding-only address? - by the DH mail server! As such, I suspect those 101 recipients are *still* processed by the system and will be counted as part of the quota, so this "workaround" should not work. That, however, is only a "guess" on my part. I suggest you ask that question directly of Support by submitting a Support Request, and see what they say -- Rlparker 14:13, 15 June 2007 (PDT)

100+ mails; 1 recipient?

What happens if you send a hundred or more mails in an hour, but they all go to the same, single recipient? --Freso (talk) 09:05, 20 August 2012 (PDT)

What if I don't think that I exceeded the quota, but I got the message anyway?

Would that indicate that my account has probably been compromised and someone has been using it to send spam? Is there a way for me to look at a log of sent emails so that I can investigate what is happening? Nathan Larson (talk) 06:12, 23 December 2013 (PST)