iPhone

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The following steps help you set up an iPhone to access a mailbox hosted with DreamHost.

Setting up email on an iPhone

  1. Tap the Settings badge on the main screen of your iPhone.
    The Settings page opens.
    IPhone1.fw.png
  2. Tap Mail, Contacts, Calenders
    IPhone2.fw.png
  3. Tap Add Account
  4. Tap Add Mail Account
    The Add Mail Account page opens.
    IPhone3.fw.png
  5. Tap Other
    IPhone4.fw.png
  6. Enter the following information for the email account:
    • Name — Your name, which displays on the receiving end.
    • Email — Your email address, which is where replies are sent to and should likely be the same as your username.
    • Password — Your password.
    • Description — Description of this account.
    IPhone5.fw.png
  7. After the email account is found, enter the following information for the Incoming and Outgoing Mail Servers (see info below):
    Incoming Mail Server
    Host Name — mail.yourdomain.com (replace yourdomain.com with your actual domain name.)
    Username — address@yourdomain.com (the email address you’re accessing.)
    Password — Password for the email address. If you don’t know what this is, you can request it from the Mail->Manage Email section of your panel by clicking ‘edit’ for the address.
    Outgoing Mail Server (SMTP)
    Host Name — mail.yourdomain.com (replace yourdomain.com with your actual domain name.)
    Username — address@yourdomain.com (the email address you’re accessing.)
    Password — Password for the email address. If you don’t know what this is, you can request it from the Mail->Manage Email section of your panel by clicking ‘edit’ for the address.
  8. After you enter the above information, tap Save at the top.

Troubleshooting

  • The iPhone should automatically detect the rest of the settings and connect to your mailbox.
  • In the event that it doesn’t work, you might want to check your accounts Advanced settings and make sure you select SSL ON and Port 993.
    Note2 icon.png Note: You must set the IMAP Path Prefix to INBOX (all caps) for imap clients to work properly with DreamHost servers. Most desktop email clients work ok but instead show all the folders under the inbox as sub folders rather than alongside it.
  • If you are having trouble and suspect that you may have set something incorrectly, please refer to the following help wiki on Email Client Configuration