Google Apps

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Overview

Google Apps gives everyone at your organization a custom email address, tools for word processing, spreadsheets, presentations, a shared calendaring system, and access to a flexible extranet system (standalone security and compliance services are also available). DreamHost offers an easy method for integrating Google Apps with your domain and even handles setting up all the DNS records for the domain to make their services function.

Note2 icon.png Note: Everything else regarding these services must be managed in Google's control panel. Once you've made the changes in your DreamHost panel, log into Google's control panel here to sign up and start managing your site with them.


How to install Google Apps

There are two steps to install Google Apps:

Step one: Registering at Google Apps for your Domain

You must register through Google's sign-up process before enabling your domain with Google Apps:

  1. Sign up for Google Apps.
  2. Verify your domain ownership.
  3. Add users.
    Note2 icon.png Note: A user is defined as one personalized email address (i.e., name@yourcompany.com). Group email aliases (i.e., support@yourcompany.com) are included at no cost and don't count as users. You can read more about this here:


  4. Set up Google Apps billing and payments.
    Note2 icon.png Note: There is no longer a free option when setting up a new domain with Google Apps. You can read more about Google’s decision here:


Step two: Enabling Google Apps for your domain

Once you’ve registered for Google Apps and created a Google account for your domain as described above, there are two ways to enable it in your DreamHost panel:

Both methods produce the same result, so it’s completely up to you which one you use. But remember, it is strongly recommended that you perform this process during a convenient downtime window since email delivery may be disrupted and your users may need to change their email client settings.

Note2 icon.png Note: When you enable Google Apps on your domain, your old DreamHost email addresses for that domain remain functional, but previously stored emails may not be retained. Be sure to backup all your stored emails before switching. You can view the following wiki for more information:


Manage Domains method

  1. Go to the (Panel > 'Domains' > 'Manage Domains') page.
  2. To the right of your domain, click the Edit button under the ‘Web Hosting’ column.
    The ‘Manage Domains’ page appears for this domain:
    01 Google Apps adding.fw.png
  3. In the Google Services section, check the box for “Google Apps”.
  4. Click the blue Change Settings button to save.

Custom MX method

  1. Go to the (Panel > 'Mail' > 'Custom MX') page.
  2. Click the Edit button to the right of your domain.
    The ‘Custom MX’ page opens for this domain:
    01 Google Apps adding mx.fw.png
  3. To create the DNS records in your panel to point to Google, check the box marked “Also set up calendar.DOMAIN and docs.DOMAIN”.
  4. Click the blue I'm ready to use Google Apps now! button.

FAQs

I lost the Google Apps Registration link! Where can I find it?

No problem! Just go to https://www.google.com/work/apps/business/ and then click the Get Started button.

If you are in Vietnam, you can get support from the Viet Nis Reseller of Google Apps at http://googleapps.vietnis.com/.

I lost the password for my Google Apps administrator account! How can I retrieve it?

Google has multiple ways to help – take a look at their answer at https://support.google.com/a/answer/33561.

Remember, DreamHost has no access to your Google Apps account and cannot help with this. It can only be done directly through Google.

How do I access my mail with my regular email client now?

Gmail still allows you to use your favorite email client. Follow these steps to set up your email client:

  1. Adjust your Gmail account settings to enable POP3 or IMAP.
  2. Enter either of the following:

What happened to all my email messages?!

If you find you are missing email messages, you can access the old addresses at DreamHost by using the DreamHost email subdomain domain to connect to your old mail server.

View the following wiki for further instructions:

You can then backup those emails to your computer and upload to Gmail using the instructions from the following wiki:

Alternatively, Google has many tools that you can use to import old emails (from backups or mail programs on your computer).

These include:

You can also check with Google’s support list of current email migration options for all the details, links, and for further information or support from Google:

How do I fix my custom URL that stopped working?

Follow the steps below if your custom URL (i.e., mail.mydomain.com) worked before and you haven't changed any DNS settings, but it now displays a 404 error.

  1. Make sure you set up your custom URL correctly by reviewing Google’s support documentation:
  2. Make sure your CNAME record is set up correctly using Google’s support documentation: