Email filter

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There are two different ways you can set up filters (message filters) for your mailbox accounts on our systems.

  1. Via the control panel (if you have control panel access) under (MAIL > MESSAGE FILTERS).
  2. By changing the options using your mailboxes account (http://mailboxes.YOURDOMAIN.COM/). NOTE: Substitute "YOURDOMAIN.COM" with your actual domain name or you will go to the wrong site! Use your e-mail address and password to log in. If you don't have control panel access then this is the way to go.

Both methods work exactly the same and are interchangeable.

NOTE: Before setting up a filter which will move messages to a specific folder make sure that you create the folder first! If a filtering rule attempts to move a message to a folder that does not exist the messages will be LOST!

NOTE: Folder names are cAsE sEnSiTiVe! Make sure that the filter rule that move a message to a folder has the folder named spelled correctly.

NOTE: Our filter rules can only move messages to folders that do NOT contain spaces in their names. To make folder names prettier you can use underscores "_" rather than spaces if you like.

NOTE: Of course if your e-mail client supports filtering (most modern mail clients do now days) then you can apply filters there as well. Since our filters operate on the server side they will be applied before any local filtering done by your mail client software.

NOTE: Forwarding only addresses (aliases) cannot process message filters (or junk mail filtering either).

NOTE: If you have our Junk_Mail filtering enabled for your domain that is processed before message filtering.

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