E-Mail Client Configuration

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1 E-Mail Client Configuration
2 Client Setup Parameters
3 WebMail Interface
4 External Links

E-Mail Client Configuration

Follow these links for specific instructions on how to set up the corresponding e-mail clients;

Client Setup Parameters

Username and Password

Use your accounts full E-Mail Address as your username.
Use the password provided by your administrator.

NOTE: The use of the "m#######" style mailbox names as your username has been deprecated.

NOTE: Passwords are CaSe SeNsItIvE!

NOTE: You CAN change your password via our WebMail interface (using your "mailboxes" hostname). See details below under the "WebMail Interface" section.

Server Names

outgoing - mail.yourdomain.com
incoming - mail.yourdomain.com

In the examples above just replace yourdomain.com with your actual domain name.

When you set up the first e-mail address under a domain (that is configured to be hosted with us) our system automatically creates the necessary hostnames and MX records that are required to process e-mail for that domain.

Protocols and Port Numbers

Can't decide which incoming protocol to use? See this article for more information: POP3 vs IMAP.

Insecure Transports (defaults)

outgoing - SMTP - port 25 (alternate 587) [username/password authentication MUST be enabled!]
incoming - IMAP - port 143
incoming - POP3 - port 110

Secure Transports (recommended!)

outgoing - SMTP - port 465 * [username/password authentication MUST be enabled!]
incoming - IMAP - port 993 *
incoming - POP3 - port 995 * See this link for more details.

WebMail Interface

When you create the first e-mail address for a domain (that is configured to be hosted with us) the system will also set up hostnames for our FREE WebMail service as well.

These are URLs to access the WebMail interface (unless you change them) [Of course replace "yourdomain.com" with your actual domain name!];

http://webmail.yourdomain.com - Used to send/receive e-mail.
http://mailboxes.yourdomain.com - Used to change your password, view client setup parameters, manage Junk Filter settings (if enabled), manage keyword filters, auto-responses and other configuration settings.

We also provide secure URLs as well. Just use https instead of http. You can ignore the SSL certificate warning message when you access these URLs.