Transfer your domain registration away from DreamHost

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Overview

If you wish to move your domain registration to another domain registrar, the details listed in this article provide you with all of the necessary information to get this process completed smoothly.

The details listed here are only for the transferring of your domain’s registration to another registrar. The transferring of the hosting for your site is a completely different process.

You can read more about that process in the following wiki article:

Preparing your domain registration for transfer

There are a few steps that you need to do before you submit the transfer request with us. The following changes should be done for your domain name:

  1. Unlock the domain registration for transfer.
  2. Remove the privacy protection from your WhoIs registration information and make sure a valid email address is set up as the ‘Registrant’ contact to receive any transfer approval emails.
  3. Obtain the auth code, which is also known as the EPP code from the panel. You need this code in order to complete the transfer-in request.

The ‘Registrations’ page looks like this:

Screen shot 2010-08-12 at 3.27.57 PM.png

Note2 icon.png Note: The domain registration being transferred must not be within 60 days of the original purchase or transfer due to ICANN restrictions.


Step one: Unlocking your domain

Your domain may be locked to prevent the transfer of it. If it is locked, you will have to unlock it before proceeding with the request for the transfer.

The lock status is displayed through your panel’s ‘Registrations’ page as well as being shown on a WhoIs look-up:

01 TransferrringYourRegistrationFromUs11315.1.fw.png
  • The ‘Registration’ page will have the ‘Locked?’ column above.
  • The status here will either say ‘No’ or ‘Yes’.
  • Clicking the word will change the status. In the image above, there is no need to change it because the domain is already unlocked for transfer.

If you do a WhoIs lookup for the domain registration, you can also see the lock status there. Check the ‘Domain Status’ section of the WhoIs lookup for the domain. If it’s locked, you will see:

Domain Status: clientTransferProhibited

If the domain is unlocked, the status will be:

Domain Status: ok

Once the domain is unlocked, you can move onto the next step to disable the privacy settings as well as verifying the current contact information.

Step two: Remove privacy protection

Updating the domain's WhoIs information

Your domain registration has a public WhoIs record. This record contains data about the domain (domain registration, DNS name servers, creation date, expiration date, and so on) as well as the contact information for the ownership of that domain name.

Some domains may have privacy enabled, which will show DreamHost’s contact information on the WhoIs instead of the actual ownership details to prevent intrusion of the owner’s personal information. In order to proceed with the transfer, you must have a valid email address set as the Registrant email. If you have privacy enabled, the contact email address will be set with a proxy email address for each contact field (Registrant/Admin/Technical/Billing) on the WhoIs that looks something like this:

MYDOMAIN.com@proxy.dreamhost.com

Some privacy settings will apply a long string of random letters and numbers as the user name like this:

YBC8KYN8QFW9R6U@PROXY.DREAMHOST.COM
  • Any email that is sent to the proxy email address will be forwarded to the email address that you have setup as the Registrant email. This is the only address that will receive the email through the proxy address.
  • You can modify the WhoIs information in the panel at (Panel > ‘Domains’ > ‘Registrations’). If you only have one domain registration on your account, you’ll see a WhoIs Info button under the ‘Modify Whois?’ column to click in order to modify the WhoIs contact information:
02 TransferrringYourRegistrationFromUs11315.2.fw.png

If you own multiple domain registrations on your account, you will see:

03 TransferrringYourRegistrationFromUs11315.3.fw.png
  • In the above example, there are three domain registrations on the account. In the ‘Modify Whois?’ column, you can check the box for the domain you wish to modify, then click the Modify whois! button to continue.
  • The modification page is listed in two sections: the first portion is the privacy option for the domain, which must be disabled to get the transfer-out processed smoothly:
04 TransferrringYourRegistrationFromUs11315.4.fw.png
  • This section is very simple: you either check the box to enable privacy, or uncheck the box to disable it. To transfer out, you'll need to disable the privacy settings.
Note2 icon.png Note: The privacy contact information will never show on this page. Instead, it will show on the public WhoIs lookup for the domain, but the modification page will always include the internal ownership details for the domain instead of our privacy details.


The image below shows how the contact information page displays along with the other options you can set:

05 TransferrringYourRegistrationFromUs11315.5.fw.png
  • The tabs at the top will allow you to edit each individual section with its own information in case you have different contact details for the Registrant, Admin, Technical, and Billing sections. Or, you can simply check the box for ‘Use this information for Registrant, Admin, Tech and Billing records’ so that all four fields are updated at once.
  • The last tab at the top is for editing the domain’s nameservers in case you wish to point them elsewhere. However, this is not necessary for the transferring of the domain registration process.
Important icon.png Important:
  • The most important detail in the information above for the transfer-out of your domain registration is the ‘EMAIL’ field.
  • Make sure you have a valid email address listed here so that any transfer approval emails are sent here to be verified.
  • It’s also recommended to use an email NOT on your domain – for example an @gmail.com address – because in the event your domain expires, the DNS records for your email will also not function.
  • If you’re using a third-party mail service, it will still be able to receive the transfer email.


  • Click the Save Registrant Contact button at the bottom once the privacy is disabled and the contact details verified.

Step three: Acquiring your domain's EPP (auth) code

The third step to prepare your domain registration for transfer is the retrieval of your domain’s auth code (or EPP code). This code is what allows you to make the transfer request with the receiving registrar.

You can view/send the auth code (EPP code) in the panel at (Panel > ‘Domains’ > ‘Reg. Transfer). Click the button under the ‘Auth Code’ section titled Reveal Auth Code.

Screen Shot 2013-01-17 at 1.46.26 PM.png

Depending on what type of Top Level Domain (TLD) you have, you will either be able to reveal your auth code (EPP code) in the panel, or have it sent to the Registrant contact address (as specified by your WhoIs).

If your domain says "Send Auth Code" and you have privacy turned on, you may need to turn privacy off before making the request for the code.

How do I transfer a *.uk domain away from DreamHost?

  • .uk domains do not have an EPP code. To transfer a *.uk domain that you own at DreamHost to another registrar, please ask your new registrar for their IPS tag. IPS tags are case-sensitive, and once an IPS tag is changed, it cannot be reversed.
  • Once you obtain the new registrar’s IPS tag, log in to your DreamHost panel, and use the (Panel > ‘Support’ > ‘Contact Support’) page to contact a support representative.
  • When submitting your request, make sure to clarify that the IPS tag on your domain needs to be changed for you.

Requesting the transfer

Domain registration transfers have to be initiated through the gaining registrar's interface. This is done after you’ve completed the preparation for the transfer.

Each registrar has a different method for initiating domain registration transfers. If you're unsure of what to do, please contact your gaining registrar and ask them how you can initiate a domain transfer to them.

Alternatively, here is a list of help guides for popular domain registrars:

GoDaddy
Network Solutions
1and1
eNom
  • Once you’ve completed the request for the transfer, you should expect to be notified to approve the incoming transfer with the new registrar (however they may process that request).
  • An email for the release of the domain should be sent to your registrant contact for the domain registration. That email will link you back to the panel at (Panel > ‘Domains’ > ‘Reg. Transfer’) which allows you to click the Approve button to approve the release of the domain for transfer.
  • The pending transfer will show in the ‘Transfer a domain registration away from DreamHost’ section’ of the ‘Reg. Transfer’ page.
  • Once both the approval of the incoming transfer with the new registrar is completed and the approval for the release of the domain is confimed with DreamHost, the transfer should complete within a few minutes to a few days.
Note2 icon.png Note: DreamHost does not have a status on outgoing domain registration transfers, and only provides a status for incoming transfers. If you need to know the status of the transfer-out, you will need to contact the registrar to which you’re transferring it.