Clear cache

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Overview

If you have made changes to your website but they are not appearing when you load the page, you may need to either force the page to reload from the server or clear your cache.

This wiki walks you through how to clear your browser's cache.

Forcing a page reload

Before clearing your cache, you can first try forcing a page reload. To force a reload from the server, press:

Windows
CTRL + F5
Mac
CMD + R
Ks command.gif (Command key) – On some Apple keyboards, this key also has an Apple (Ks apple icon.gif) logo (Source: OS X keyboard shortcuts).
Linux
F5

How to clear the browser cache

Sometimes forcing a reload isn't enough, so may need to clear your browser's supply of stored files. Select the browser you use and follow these instructions to clear the cache.

Windows browsers

Using Internet Explorer (v10)

  1. Click the Tools tab and select Internet Options.
  2. Click the General tab.
  3. On the General tab, click the Delete... button under the ‘Browsing history’ section.
  4. Un-check the box titled ‘Preserve Favorites website data’.
  5. Check the boxes titled ‘Temporary Internet files and website files’, ‘Cookies and website data’, ‘History’ and ‘Download History’.
  6. Click the Delete button.
  7. Close and relaunch your browser.

Click the following link to view instructions on how to delete cache in IE9:

Using Firefox (v35.0)

  1. Click the Tools tab and select Options.
  2. Click the Advanced icon on the top right of this pop-up box, and then click the Network tab.
  3. Click the Clear Now button under the Cached Web Content section.
  4. Click Ok.
  5. Close and relaunch your browser.

Click the following link to view further instructions from Mozilla:

Using Chrome (v40)

  1. Click the Chrome Settings Icon.png icon on the top right.
  2. In the dropdown, select More Tools.
  3. Select Clear Browsing Data.
  4. In the pop-up box that appears, choose the items you wish to delete.
  5. Click the Clear browsing data button to finish.
  6. Close and relaunch your browser.

Click the following link to view further information:

Macintosh browsers

Using Safari (v8.0.3)

  1. Click the Safari menu item on the top left of your screen.
  2. In the dropdown box choose Preferences.
  3. In the pop-up window click the Privacy tab.
  4. Click the Remove All Website Data... button.
  5. On the pop-up box click the Remove Now button.
  6. Close and relaunch your browser.

Using Firefox (v35.0.1)

  1. Click the History menu item.
  2. In the dropdown menu select Clear Recent History....
  3. A pop-up box displays. In the dropdown box titled 'Time range to clear.' select 'Everything'.
  4. In the 'Details' section below, check 'Cookies' and 'Cache'.
  5. Click the Clear Now button to save.
  6. Close and relaunch your browser.

Using Chrome (v40)

  1. Click the Chrome menu item.
  2. In the dropdown menu select Clear Browsing Data...'.
  3. In the pop-up box, check the options 'Cookies and other site and plug-in data' and 'Cached images and files'.
  4. Click the Clear Browsing Data button.
  5. Close and relaunch your browser.

Clearing DNS Cache

For detailed instructions on how to flush the DNS cache on your computer, please review the following wiki:

Flush DNS