- 1 What is CafeCommerce and When can I use it?
- 2 How do I install CafeCommerce?
- 3 Click Here to Go to the Getting Started Guide
- 4 What do I need in order to start selling?
- 5 Can I use my own domain name with CafeCommerce?
- 6 Which countries and currencies does CafeCommerce support?
- 7 Which languages does CafeCommerce support?
- 8 Customizing Your Store
- 9 Can I make my CafeCommerce store look just like my current website?
- 10 Accepting Payments
- 11 What is a merchant account/payment gateway?
- 12 Can I accept funds without a merchant account?
- 13 Orders and Shipments
- 14 What do I do when I get an order?
- 15 Can I get someone else to take care of shipping?
- 16 CafeCommerce Account
- 17 How do I pay for CafeCommerce?
What is CafeCommerce and When can I use it?
CafeCommerce is a hosted ecommerce solution. Try it today!
CafeCommerce helps you to create an online store so that you can start selling physical goods, digital goods, and services. You can easily accept credit cards, manage products, view orders, connect with customers, and customize the store exactly how you want.
How do I install CafeCommerce?
There's nothing to install. Just sign up for a CafeCommerce account and we'll take care of all the setup, installation, hosting, and maintenance.
What do I need in order to start selling?
- Something to sell
- A CafeCommerce account
- A modern web browser to manage your store
Can I use my own domain name with CafeCommerce?
Yes. You can use CafeCommerce with an existing site as a sub domain or purchase a new domain for use with your store.
Which countries and currencies does CafeCommerce support?
CafeCommerce supports the following currencies:
- United States Dollar (USD $)
- British Pound (GBP £)
- Euro (EUR €)
- Canadian Dollar (CAD $)
- Australian Dollar (AUD $)
Which languages does CafeCommerce support?
The CafeCommerce admin interface is in English. Your store front-end is also in English but you can change the content to be in any language you choose.
Customizing Your Store
Do I need to be a designer/programmer to customize my store's design?
Absolutely not. CafeCommerce comes with a variety of starting point themes that you can easily customize using your web based design editor. You do not need to know any HTML/CSS or touch any code to make your store look exactly how you want.
Can I make my CafeCommerce store look just like my current website?
Absolutely! Just start with one of our themes and use the web based design editor to modify the fonts, colors, and styles to match your current website.
What methods of payments can my customers use?
Your customers can pay you using a major credit card or PayPal. You can also choose to manually accept payments.
What is a merchant account/payment gateway?
A merchant account is an account held by you at a bank so that you can receive funds from online credit card payments. A payment gateway is a service that processes credit card transactions using your merchant account. Often, a merchant account and payment gateway are set up in one process through the same company.
Can I accept funds without a merchant account?
Yes. You can accept mailed checks or money orders, phone orders, or perhaps have an option to pay for an order in-store.
Orders and Shipments
What do I do when I get an order?
After you are notified that you have received an order, just log into your CafeCommerce admin to view the details of that order. You can then process and ship that order according to your normal business practices.
Can I get someone else to take care of shipping?
Coming soon… CafeCommerce is always upgrading its features and is currently looking at adding support for fulfillment services.
How much does CafeCommerce cost?
CafeCommerce has a single pricing plan that includes all the features you will need for only $30/month with no setup fee. Additional fees may apply if you wish to purchase a custom domain and SSL certificate. If you already have an existing DreamHost hosting account, you will not be required to pay the cost of hosting that is included in the $30/month.
How do I pay for CafeCommerce?
You will need a Visa, Mastercard, or American Express credit card to pay for your store once your trial period has expired.