Auto Payments

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Billing/Rewards

We offer an 'Auto Payment feature, which is different from our Auto Renewal services. This feature allows you to place a Credit card / Debit card on your account that you would like to be automatically charged for any balances you incur during your stay with us.

This feature ensures that your balance is kept up to date which will help avoid any service interruption for non-payments.


Please note:

  • This feature only works with credit and debit cards
  • This feature is turned on by default on all accounts (read below)
  • All Auto Payments are ran at the end of your billing cycle to avoid multiple charges throughout the month.


to get to the Auto Pay settings just go to the Billings page > then click on Make Payment

Image:Make payment 01.png


You will then see 2 options, click on the 1st option Credit Card AutoPay the other option takes you to the make a payment section. The status of the Auto pay will also be displayed here with either Enabled or Disabled.

Image:Autopay 01.png


You will see the following options which are broken down into 3 sections.

  • 1. Enabled or Disabled AutoPay (On by default)
  • 2. Auto Payment limiter, this will limit the amount that we are able to charge you in 1 day
  • 3. Your credit card information, this is the card that we will auto charge when you have a balance on your account.

Image:Autopay 02.png


Turning AutoPay On/Off

As stated on our Terms of Service and above, AutoPay is enabled by default, you can turn off AutoPay by un-checking the box

Image:Autopay 03.png

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